Privacy Policy for Fine Line Cleaning Solutions Ltd

This Privacy Policy outlines the information handling practices of Fine Line Cleaning Solutions Ltd (“the Company”) regarding the collection, use, and disclosure of personal information when you engage our services, visit our website, or otherwise interact with us. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Collection of Information

1.1. Information You Provide: We collect personal information that you voluntarily provide when you contact us or use our services. This information may include your name, contact details, and specific cleaning requirements.

1.2. Automated Information: When you visit our website, we may collect certain automated information, including your IP address, browsing habits, and other usage data through cookies and similar tracking technologies. This information is used to improve our website’s functionality and to tailor our services to your needs.

2. Use of Information

2.1. Service Delivery: We use the information you provide to deliver our cleaning services to your satisfaction, including scheduling appointments, sending invoices, and addressing your specific cleaning needs.

2.2. Communication: We may use your contact information to communicate with you regarding our services, appointments, updates, and special offers.

2.3. Improvement of Services: The automated information collected from our website is used to analyze visitor behavior and enhance the user experience on our website.

3. Disclosure of Information

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processing, email communications, and customer relationship management.

3.2. Legal Compliance: We may disclose personal information to comply with applicable laws, regulations, legal processes, or government requests.

4. Security

We take appropriate measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We employ secure data storage and transmission technologies and restrict access to personal information within our organization.

5. Your Rights

5.1. Access and Correction: You have the right to access the personal information we hold about you and to correct any inaccuracies.

5.2. Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

5.3. Withdrawal of Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

6. Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and in accordance with applicable legal requirements.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please contact us at:

8. Changes to Privacy Policy

This Privacy Policy may be updated to reflect changes in our information handling practices or legal requirements. The updated policy will be posted on our website.

By engaging our services or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.